Shyft Space

Privacy Policy

At Shyft Space Creative Studio, we value your privacy and are committed to protecting your personal data.  This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services, whether as a studio user or a client.

1. Personal Data Collection

We collect and process different types of personal data based on how you interact with our services:

For Studio Users & Visitors:

• Booking & Registration: Name, email, phone number, billing details, and payment information.
• On-Site Check-in: Security logs for studio access.
• Contact & Communication: If you reach out via email, phone, or social media, we store your contact details for follow-up.
• Wi-Fi Usage: Device details may be collected for security purposes.
• Events & Workshops: Registration details, preferences, and participation history.

For Clients Using Our Services:

• Service Data:  Name, contact details, project preferences, and service usage history.
• Contracts & Transactions: We securely store agreements, invoices, and payment records.
• Communication Records: Emails, messages, and call logs may be retained for quality assurance and dispute resolution.

For Website Visitors:

• Cookies & Tracking Technologies: Our website uses cookies, analytics tools, and tracking mechanisms to enhance functionality and measure engagement.
• IP Address & Device Information: We collect IP addresses and browser details for security and fraud prevention.

2. Use of Personal Data

We use your personal data for:

• Process studio bookings, payments, and contracts.
• Provide customer support and respond to inquiries.
• Ensure the safety and security of our premises and services.
• Improve our services and enhance the user experience.
• Send updates, promotions, and offers (opt-out available).
• Comply with legal requirements and prevent fraud.

Marketing & Communications

We may send promotion​al emails and updates about our services. You can opt out anytime by clicking the unsubscribe link or contacting us.

3. Security & Data Storage

We implement strict secu rity measures to protect your data, including:

• Encrypted Transactions: Secure payment processing to prevent unauthorized access.
• Restricted Access: Personal data is stored on secure servers with limited access.
• Data Retention Policy: We retain data only as long as necessary for operational, legal, or security reasons.

4. Surveillance & Security Cameras

• CCTV Monitoring: For security purposes, we use cameras in common areas.
• Restricted Access: Footage is only accessed by authorized personnel.
• Law Enforcement Compliance: Data may be shared with legal authorities when required.

5. Cookies & Online Tracking

• Our website uses cookies to improve user experience, track visitor behavior, and enhance security.
• You can manage or disable cookies through your browser settings.

6. Third-Party Sharing & Data Protection

No Data Selling: We do not sell or share your personal data for marketing purposes.
Operational Sharing: We may share data with third-party service providers (e.g., payment processors, cloud storage) only for service fulfillment.
Legal Compliance: If required by law, we may disclose personal data to regulatory authorities.

7. Your Rights & Choices

You have the right to:
Request access to your personal data.
Ask for corrections or deletions where applicable.
Withdraw consent for marketing communications.
Restrict or object to data processing in certain cases.To exercise your rights, please contact us at [hello@shyftspace.com].

8. Payment & Refund Policy

• Advance Payments: All services must be paid for in advance as per the service agreement.
• Refunds: Partial or full refunds may apply depending on the service cancellation policy.
• Currency: Payments are processed in [$ USD], unless otherwise specified.

9. Engagement Termination & Policy Violations

• Contracts may be terminated by either party with prior notice as outlined in the agreement.
• Policy Violations: If a violation occurs, fees may still be applicable as per the contract.
• We reserve the right to refuse service to anyone violating our terms and policies.

10. Dispute Resolution

• We aim to resolve disputes amicably.
• If a resolution cannot be reached, disputes will be handled through arbitration, as per applicable governing laws.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. 

Policy Updates:  We may update this Privacy Policy from time to time. Please check our website for the latest version.
By using our services, you agree to the terms outlined in this Privacy Policy.